Privacy Policy

This Privacy Policy explains how SYO Group s.r.o., Registration number (IČO) 23680857, with its registered office at Přímá 465, 252 16 Nučice, Czech Republic (“we”, “us”, “the Company”) processes personal data when you visit syogroup.cz, contact us or work with us. We process personal data in line with Regulation (EU) 2016/679 (GDPR) and Czech Act No. 110/2019 Coll., on the processing of personal data.

1. Data controller

The controller of your personal data is SYO Group s.r.o., Registration number (IČO) 23680857, with its registered office at Přímá 465, 252 16 Nučice, Czech Republic. You can reach us at any time at contact@syogroup.cz.

2. What data we process

• Contact data — name, e-mail address, company and the content of your message when you write to us.
• Business data — details of client and partner representatives needed to prepare and perform a contract (name, position, contact details, invoicing data).
• Technical data — IP address, browser type and similar data automatically sent by your browser when loading the website.

3. Purposes and legal bases

• Answering your enquiry and preparing an offer — steps prior to entering into a contract (Art. 6(1)(b) GDPR).
• Performing a contract with our clients and partners (Art. 6(1)(b) GDPR).
• Accounting and tax obligations (Art. 6(1)(c) GDPR).
• Operating and securing the website and protecting our legal claims — legitimate interest (Art. 6(1)(f) GDPR).
• Marketing communication — only with your consent, which you may withdraw at any time (Art. 6(1)(a) GDPR).

4. Contact form

The contact form on this website does not store any data on our servers. After submitting, it opens your own e-mail client with a pre-filled message; data reaches us only if you send that e-mail.

5. Recipients

We share personal data only with processors who help us run our business (e.g. hosting, e-mail, accounting, and advertising platforms used in client campaigns), and with public authorities where required by law. We do not sell personal data.

6. Transfers outside the EU

Some of our providers may process data outside the European Economic Area. In such cases, we rely on an adequacy decision of the European Commission or on Standard Contractual Clauses.

7. Retention

We keep enquiry data for up to 12 months unless a contract follows. Contract and accounting data are kept for the periods required by law (typically 10 years under Czech tax and accounting rules). Consent-based data is kept until consent is withdrawn.

8. Cookies and third-party services

This website does not use analytics or advertising cookies. Fonts are loaded from Google Fonts (Google Ireland Ltd.), which means your browser connects to Google servers and shares your IP address. If we add analytics or marketing tools in the future, we will ask for your consent first and update this policy.

9. Your rights

You have the right to access your data, to rectification, erasure, restriction of processing, data portability, to object to processing based on legitimate interest, and to withdraw consent at any time. To exercise your rights, write to contact@syogroup.cz.

You also have the right to lodge a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Praha 7, uoou.gov.cz.

10. Security

We protect personal data with appropriate technical and organisational measures, including access control, encryption in transit and limiting access to people who need it.

11. Changes

We may update this policy from time to time. The current version is always available on this page, together with its effective date.